Terms of Service

Last Updated: December 2024

Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you and NuWav Laboratories ("we," "us," or "our") concerning your use of our laboratory services and website.

Services Description

NuWav Laboratories provides clinical laboratory testing services, including but not limited to:

  • Core laboratory testing services
  • Molecular diagnostic testing
  • Clinical chemistry analysis
  • Diagnostic laboratory procedures
  • Results reporting and interpretation

Professional Standards

We maintain the highest professional standards and comply with all applicable regulations, including:

  • HIPAA compliance for patient privacy
  • COLA accreditation standards
  • CLIA certification requirements
  • Privacy Shield framework principles
  • State and federal laboratory regulations

User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of any account credentials
  • Comply with all applicable laws and regulations
  • Use services only for legitimate medical purposes
  • Respect intellectual property rights

Sample Requirements

All submitted samples must:

  • Meet specified collection requirements
  • Be properly labeled and identified
  • Be packaged according to safety guidelines
  • Include complete requisition information
  • Be submitted within acceptable timeframes

Results and Reports

Regarding test results and reports:

  • Results are provided only to authorized recipients
  • Turnaround times are estimates and not guarantees
  • Critical values are reported according to protocol
  • Results may require clinical correlation
  • Reports are maintained according to retention policies

Limitation of Liability

To the maximum extent permitted by law, NuWav Laboratories shall not be liable for:

  • Indirect or consequential damages
  • Delays in service delivery
  • Issues arising from improper sample collection
  • Results interpretation by third parties
  • Circumstances beyond reasonable control

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

Contact Information

For questions about these Terms of Service, please contact us:

NuWav Laboratories
2015 Midway Rd Bldg 111
Carrollton, TX 75006
Phone: 972-327-8857