Privacy Policy

Last Updated: December 2024

Introduction

NuWav Laboratories ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services.

Information We Collect

Personal Health Information

As a HIPAA-compliant laboratory, we collect and process personal health information including:

  • Patient demographic information
  • Medical history and conditions
  • Laboratory test results
  • Insurance and billing information
  • Other health-related information necessary for testing services

How We Use Your Information

We use the collected information for:

  • Providing laboratory testing services
  • Processing and delivering test results
  • Billing and payment processing
  • Communicating about your tests and results
  • Quality assurance and improvement
  • Compliance with legal and regulatory requirements

Data Protection

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication measures
  • Regular security assessments and audits
  • Staff training on privacy and security procedures
  • Physical security measures at our facilities

HIPAA Compliance

As a covered entity under HIPAA, we maintain compliance with all applicable requirements, including:

  • Maintaining privacy of protected health information
  • Providing access to your health information upon request
  • Obtaining appropriate authorizations for disclosure
  • Maintaining an accounting of disclosures
  • Providing notice of privacy practices

Your Rights

Under HIPAA and other applicable laws, you have certain rights regarding your health information:

  • Right to access your health information
  • Right to request corrections to your information
  • Right to receive an accounting of disclosures
  • Right to request restrictions on use and disclosure
  • Right to receive confidential communications
  • Right to receive notice of privacy practices

Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact our Privacy Officer:

NuWav Laboratories
2015 Midway Rd Bldg 111
Carrollton, TX 75006

Phone: 972-327-8857

Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.